RingHarbor™ Terms of Service
Effective July 21, 2026 · RingHarbor is a service of Forge Alliance LLC, Neptune Beach, Florida
The service
RingHarbor provides a dedicated local phone number and automated text-message handling of missed calls for your business: when a forwarded call goes unanswered, RingHarbor texts the caller back, gathers their need, and alerts you. You configure it by forwarding your business line's missed calls to your RingHarbor number.
Pricing
- RingHarbor — $40 per month. Every missed call answered by text in seconds on your own local number, sent under your own business name from a number registered to your business. There is no separate charge for that registration.
- While your registration is in review (usually a few days, up to two weeks from signup), your service is fully live and your text-backs are sent by RingHarbor on your behalf. They switch to your own business name automatically the moment the carriers approve it.
- If the carriers reject your registration, your service keeps working exactly as it does during review — text-backs continue, signed by RingHarbor — and your price stays at $40 per month — it is never increased because a registration failed. We will tell you by text when this happens; you do not need to ask. You will never be charged the Branded price for a business name we were unable to deliver.
- No contract, no setup fee.
- The price you sign up at is the price you keep. If you join during a sale, that sale price stays yours for as long as you keep the subscription — the sale ending later never raises your bill.
- 30-day money-back guarantee. If RingHarbor isn't right for you, tell us within 30 days of your first charge and we'll refund it in full.
- Your card (handled by Stripe) is charged $40 when you complete checkout, and on the same day each month after that. The 30-day money-back guarantee above runs from that first charge.
- Fair use: up to 1,500 automated caller-facing texts per calendar month. Alerts to you about your own calls are never capped. If a month's caller volume would pass the cap, automated texting pauses for the remainder of the month rather than billing you more.
Carrier registration
Automated texting is live: your number sends and receives texts from day one.
Cancellation
Cancel anytime: email contact@forgealliance.co, use the callback form on the demo page, or reply to any RingHarbor text and say "cancel" — we confirm within one business day. Cancellation stops all future charges, and if any charge lands after you asked to cancel, we refund it. Your RingHarbor number is released when your subscription ends. Because the number is released, turn the call forwarding off on your business phone when you cancel — the same code your setup page gave you — so unanswered calls go back to your own voicemail. We retain your lead and conversation history and will provide a copy on request.
Text-messaging terms
Callers to your business receive texts only after calling your line. Message frequency varies with the conversation. Message and data rates may apply. Any recipient can reply STOP to opt out permanently or HELP for help — opt-outs are enforced automatically and kept permanently.
Consent is given on the caller's own call. When a call to your line goes unanswered it forwards to RingHarbor, which answers and says: "Hi, you've reached [Business]. We're on a job right now — RingHarbor, our text assistant, is sending you a text from a different number than the one you dialed, so go ahead and save it — that's our text line. Reply there, or leave a message after the tone. Message frequency varies, and message and data rates may apply. Reply HELP for help, or STOP to opt out." The text follows immediately and repeats the opt-out instruction. RingHarbor never texts a number that did not just call one of its customers. The full consent flow is documented step by step at ringharbor.com/opt-in.
You, the subscribing owner, separately consent at signup to receive RingHarbor texts at the cell number you provide — lead alerts for your missed calls and service notices. The same STOP and HELP keywords apply to those messages.
You agree to use RingHarbor only for lawful business communication with people who have contacted your business, and not for marketing blasts, and to comply with applicable law (including the TCPA) in your use of the service.
Plain-language disclaimers
RingHarbor depends on phone carriers, Twilio, and Stripe; we work to keep it reliable but can't guarantee uninterrupted service or that every text is delivered. The service is provided "as is." Our total liability for any claim is limited to the fees you paid us in the three months before the claim arose. We are not liable for indirect or consequential damages, including lost profits from a missed lead.
Governing law & changes
These terms are governed by Florida law. If they change, the new version is posted here with a new effective date; continuing to use the service after a change accepts it. Questions: email contact@forgealliance.co or use the callback form on the demo page.